Notice regarding COVID-19:
The IT Helpdesk will continue to be available for walk-up technical support at our location on the first floor of the library, in addition to phone and email support, during all hours that the library is open. To help promote social distancing, we will be transitioning to contactless support, meaning that we will either verbally guide users through troubleshooting steps or remotely connect to their device to assist them.
On-campus printers will still be available for general use, and the IT department will ensure that hand sanitizer is available at each station. We encourage all users to utilize this option before and after handling the print stations and public workstations. Our department will also ensure that on-campus computer labs are set up to enforce proper social distancing.
For information and instruction guides on resources that Trinity offers during this time of online learning and virtual collaboration, please feel free to explore our Resources for Online Collaboration page below.