Notice regarding COVID-19:

The IT Helpdesk will continue to be available for walk-up technical support at our location on the first floor of the library, in addition to phone and email support, during all hours that the library is open. To help promote social distancing, we will offer contactless support as often as possible, and have implemented measures such as Plexiglas and usage of hand sanitizer before and after handling users’ devices.

On-campus printers will still be available for general use. We encourage all users to utilize hand sanitizer before and after handling the print stations and public workstations. Our department has also ensured that on-campus computer labs are set up to enforce proper social distancing.

For information and instruction guides on resources that Trinity offers during this time of online learning and virtual collaboration, please feel free to explore our Resources for Online Collaboration page below.

Resources for Online Collaboration
Instructions
FAQ
Reset Password
Add Print Funds

Our purpose is to advance the mission of Trinity Christian College by providing superior information technology services to students, faculty and staff through teamwork, collaboration and innovation. Our goal is to deliver technology services that enable Trinity to offer an unsurpassed educational experience.

IT Support


Please visit the Helpdesk Portal below to submit a ticket if you are experiencing a technological issue with a Trinity service.

During the process of being assisted by our IT Helpdesk, you may be prompted to begin a TeamViewer session with us, which will allow us to remotely connect to your device and view your screen. A link to install this software can be found below.

Helpdesk Portal
TeamViewer

Please note: Trinity offers Brightspace technical support provided by D2L, available by email, phone, or chat. Please use the Brightspace Support Portal below to get assistance with questions or issues specifically related to Brightspace.

Brightspace Support Portal